Council & Government Venue/ Facility Management
Venue Management Services specialises in increasing community, client and guest satisfaction and return on investment from council and government assets. With experience in a wide variety of sites including town halls, civic centres, performing arts centres, theatres, community centres/ halls, training and conference centres with accommodation.
Management Methodology
Over many years of successful operation, we have developed an integrated quality management methodology covering all aspects of facility operation including:
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World class venue operational standards
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Documented facility operating processes, policies and plans
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Customised venue stratgies with game changing-efficiencies
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Advanced event planning strategies
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Event day operation and successful delivery of a wide variety of events from 5 to 2000 guests
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In-house expertise and delivery of venue and client requirements
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Effective venue programming to maximise venue utilisation and return on investment to venue owners
Benefits To Asset Owners
We maximise community values and involvement through our clients building assets while ensuring the following benefits to clients and their stakeholders:
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An innate understanding of ways in which communities, both large and small operate
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A dedication to ensuring the continuation or implementation of local constituents and stakeholder visions for the venue or facility
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Detailed knowledge of government systems and practices
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VMS removes the human resource burden of day to day civic venue and facility management
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VMS maximises venue and facility utilisation, and in turn, community satisfaction with venues
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VMS increases the financial contribution from venues & facilities with increased return on investment to the asset owner
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Complete comprehension of our role as ‘asset manager/ custodian’ and the need to protect and build the goodwill, reputation and financial return of publicly owned assets
Community Focus & Benefits
We understand the importance of community venues and facilities in reflecting the distinctive culture of the local citizens.
We believe each community is unique and that local venues required different cultural and entertainment programmes to ensure each community’s vision is realised. We are qualified in creating programs, activities and events that connect the community, which revitalise the local talent, provide local employment opportunities and a moral and financial return on investment to the region.
Venue Hire Management
Hire management is a critical function of our holistic venue management solutions.
We develop venue specific venue hire policies and procedures to ensure:
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Equitable access to the facility for community and not for profit organisations
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Priority venue booking services for key clients
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Venue hire ‘packages’
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Risk management policies to ensure ‘best practice’ for the venue asset
We have successfully managed a diverse range of assets including:
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Local council venues- performing arts centres/ town halls/ civic centres/ art galleries/ theatres/ event centres
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Function Rooms
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Multi-purpose facilities
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State Government facilities
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Accommodation sites
Our "Venue Hire" management solution includes:
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VMS developed venue management software and venue diary management
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Provision of all public assembly venue documentation and compliance requirements
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Venue marketing program development
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Venue Hire ‘sales’
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Event Coordination and Management for hirer’s requirements
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Event ticketing- both on-site and internet website based
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Event production
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Venue Audio Visual Technical services
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Venue Full-Time Staff- E.g. Venue Managers/Production/ Technical Managers
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Venue casual staffing- E.g. Ushers/Food and beverage staff/cleaners/security etc
